Tuesday, 29 August 2017

10 Job Skills for the 2020 Demands

In 2020 jobs will change completely. Know the 10 job skills that you have to develop in the face of the 4th Industrial Revolution.

Just as you read it! Fourth Industrial Revolution. Did you know that the first was due to industrialization and steam engines, the second by electricity, the third by robotics and electronics and now the fourth by digitization and 3D printing, and the Artificial intelligence?

I have been adapting for more than 20 years to the changes that have generated the industry and business in general with the advent of the internet and the era of knowledge, in what way, studying, learning to learn, dialoguing with those who live day by day these Changes and with those who are ahead of them, researchers, visionaries and successful leaders and CEOs.

The funny thing is that I have noticed that all revolutions have an impact on the labor market, and workers must develop new skills to survive and not be among the laggards.
In 2015, the report of the Top 10 of the future jobs presented at the World Economic Forum (WEF) was published, but the most interesting is that they predicted that between 5 and 7.1 million jobs will be lost in 5 years, if no action is taken.

How are the jobs of the future?

Faced with all this reality, I ask and I am sure that also, what are the characteristics of future employment? How to handle the challenge in the face of challenges? What job and personal skills do employees have? And if I get a lot of questions more...

I went into my circle of friends, researchers, the industry itself, the new businesses and the problems facing nascent startups and I was ordering the ideas (thanks to the influencers in each area of ​​work and the new trends).

One-third of today's job skills will be dramatically transformed. It is necessary to cultivate these 10 job and personal skills to prepare for the future of the business and the company.

Be able to solve complex problems

There is a tendency that the problems must be solved in the simplest way.

But, psychologist and Nobel laureate Daniel Kahneman disagrees with this position, because he believes that complex problems merit complex solutions.

Its reasoning is because the one that looks for simple solutions, is missing key information by the speed in which it wants to solve the problem. Kahneman believes that simplifying information makes decisions lightly and that can mean serious consequences.

What it proposes is that it has tools that allow analyzing situations with the complexity they merit, to avoid errors in decision making.

Another current kaizen method, it is that faced with complex problems begin to solve them gradually and steadily to obtain long-term and lasting results.

Develop critical thinking

Automated tasks are over. That's what machines are for. It is critical to develop critical thinking to understand the processes of the company and make the most of them.

It is about using the brain for things. According to the Critical Thinking Community, critical thinking is.

A thought of self-discipline, which tries to reason in a self-guided way the highest level of impartiality, since people who think critically, try to live in a rational, reasonable and empathetic way.

An example of what I'm already seeing with my aprendices ... If you are from the marketing department and you want to campaign, think about how increasingly complex the market is. Study the profile and behavior of millenials (which is the generation you are currently consuming) and take care of the details.

For example, you will know that your campaign should be oriented towards personalization of the consumer, use the ecological component to win your audience, etc. Let everything respond to the millennial profile.

If on the other hand you are in the sales department and you experience a decrease in sales, you begin to review all processes including the production process. Analyze everything that is related to the commercial function and not only to that of your department.

Cultivate creativity

When I talk about creativity, I mean the capacity for innovation you have. From trying totally new ways to get to things, from being flexible to change and practicing habits that keep creativity to the skin.

If you are the CEO of your company, it facilitates things so that your employees can encourage their creativity and poses an innovative, inclusive and hopefully diverse organizational culture.

Watch this video of the 6 best offices to work with.
And I assure you that it is not only for the prestige and the salary that we all want to work in those facilities, but because the creativity is valued.

In the past other things were valued by employees. Effectiveness was measured in other terms, from accomplishing tasks individually now to emerge, you must be creative, work collaboratively and team. (The value of alliances is reborn).

Be attentive to the new personal management

Competition in the workplace will be played by talent. These talents are verified by the quantity and quality of the job skills and personal "specially" of each of the employees and candidates.

In that sense, companies will increasingly have difficulty recruiting human talent. At the World Economic Forum (WEF), the disciplines where they will experience greater competences will be in computing, mathematics, engineering and architecture.

However, those who are already employed do not escape this reality. They must really demonstrate their talent to enjoy the benefits that the company has. Every business should be based on "giving you the best to receive the best".

Therefore, both companies and employees must now feedback more than ever. If the employee is qualified, you have options to choose from the companies that best work benefits represent. Strive to be the best.

Employee Benefits
Flexible remuneration

Re-learn how to coordinate work teams

Whereas before the employee was evaluated in his individual participation, nowadays he values ​​the ability to work as a team.

The factors that positively influence the company working as a team are:

Multidisciplinarity: How from the individual knowledge and capacities is contributed according to a common goal. That is, multidisciplinarity staged.

Communication: Working as a team also means improving communication with team members, for what they say "two heads think more than one" agreements and disagreements can be dealt with on the spot.

Individual recognition: Fusing with a group does not mean that employees who are part of it, are giving up individual recognition.

The group can grow working together, but without a doubt, without the participation of each one, it is not possible. However, to guarantee the motivation of all, it is essential to recognize who deserves it.

Commitment: Finally, when a team is formed, the members form important internal ties and have a sense of belonging to the group and the company's objective. Therefore, the degree of commitment is greater.

Develop emotional intelligence.

Although there are some who say that it is not as relevant as the analytical, technical and social skills factor, for me and what I have learned with my friend Daniel Goleman and in practice with the CEOs I support. Emotional intelligence is a highly valued personal asset in companies. It is practically an element transversal to the rest of the work abilities because it is the handling of the emotions for the interpersonal relations.

In an organization, emotional intelligence is the key to success because the system depends on the interrelationship of all employees. (Here I will not talk or develop this topic, later I can give you some tips).

I will only mention two (relevant for what is coming) 1. Take mental breaks and 2. Do one thing at a time.

Be able to make decisions

This job competency is related to problem solving. For this you must have tools that give you the most information possible. Not with the intention of wasting time while making a decision, but rather to do it in the best way possible.

I recommend a decision-making tool called Ishikawa Diagram, which analyzes the problems with the cause-effect relationship.

In the background you see a fish, because it is also known as the technique of the fishbone, because as they are arranged arrows simulates a backbone.

Prepare to offer services

Although sales products, will not suffice with their quality but also with the service that you can offer before making the sale.

Remember that with this avalanche of information, it is very difficult to determine which the best product among many is. Then, the company that best serves its customers will prevail.

Customer service also means listening and receiving feedback to improve. It is said that it is easier to maintain customer loyalty than to acquire new ones.

Cultivate negotiation, collaboration and alliances skills

As you know, the negotiation is a relationship that is established between two parties and has the purpose of agreeing solutions with the win-win approach.

For a negotiation to be successful there has to be a willingness between the parties and mutual respect.

Among job and personal skills, this is the one that focuses more on conflict resolution, settlement, to manage relationships between people (internally with workers and externally with clients and suppliers) and to do business with other companies.

Cognitive flexibility

With the acceleration of the changes of the environment, it is advisable to have a cognitive flexibility that allows to adapt the knowledge to the situations and management of the company.

This implies that management models are increasingly flexible and versatile, as well as having staff committed to reviewing and updating their own labor competencies.

Without a doubt, the organizations of 2020 will be characterized by the application of innovation in all its aspects, organizational, management of talent, treatment with the client, etc. Work skills will play a key role in this process.

Business opportunities are like buses, there will always be a next one that will pass (Richard Branson, Virgin Enterprises)

About the Author: Ricardo Silva

Ricardo Silva is Mentor at Cadia Startup Exchange (Bulgary) and at Start-UP Chile, as well as being Mentor at The Aspire Foundation, an organization that empowers women's engagement for a greater presence in the leadership, in organizations non-profit, or in the business world. He was Co-founder of a Microfinance NGO and adviser of companies and non-profit organizations.

Follow me in Twitter: @Mantonsm

Monday, 7 August 2017


To learn.....! What a most beautiful word, in it the essence of life is concretized. With it is established the great difference with other animals and even with other people. Learning is the driving force, it is power, it is that which allows us to understand why we come to this world, it is what relieves us of a great crisis and allows us not to mourn so much of our own mistakes.

At the corporate and new business levels, there is no more fundamental concept, another more strategic priority, another more immediate need than to turn organizations into lifelong learning systems, that is, in intelligent organizations where people continually expand their aptitude To create the results you want, where new and expansive thought patterns are cultivated, where collective inspiration is released and where people continually learn to learn together.

The passion to learn and therefore to achieve, is the only enduring and difficult copiable competitive advantage in the business world of this era of knowledge, innovation and artificial intelligence; Only with the proper use of the intelligence of all managers, executives and executors, can an organization attract and retain talent, customers, improve profits and be in constant evolution and development.

Given the above, this article intends to go deeper into the subject of organizational learning, not before announcing that the concept, today, and unfortunately, has become synonymous with information absorption, learning is not only a capacity for Store new knowledge or new concepts or new techniques.

Nor is it about participating in more seminars or reading more books. The concept of learning is broader and deeper and therefore it is worth shredding it in several scenarios: Learning to be it is about the ability of the great leaders to generate their own personal identity within themselves or for the Company they lead. About us? What are the defining features of our personality? What is our organizational culture? Learning to be, then, has to do with learning to generate a culture of its own and this is achieved through the uniform application of principles and values, a way of being that identifies us and differentiates us, is like the soul of a business.

You only learn to do, doing; direct experience is a powerful learning medium. We learn to eat, to crawl, to walk and to communicate through trial and error. We learn to create, innovate and apply new technology using it for the benefit of the business.

We learn to attract and retain customers by introducing new marketing concepts or services applied to real life.

Learning to learn here is the truly strategic, the essential. Unfortunately in many colleges, universities or companies they do not teach to learn or to think or to investigate and to conclude, but they teach to repeat, to memorize or to follow a logical sequence of reasoning.

Learning to learn is, in my view, synonymous with education, the latter word that means in Latin, from within. You and your company learn to learn, when you use creativity, imagination, intuition, as a fundamental tool in business development.

One learns to learn when one observes with attention not only the typical signs of the environment, the society or the clients, but also penetrates deeply into the essence, in the cause of the cause, in the true and unmistakable needs of its interlocutor.

You learn to learn when the ability to listen carefully, by placing it, develops intensely. Obviously, one learns to learn from one's mistakes or mistakes, mistakes, mistakes and even achievements.

Learning to unlearn It is what we call evolution. Or is it that we do not evolve when we get rid of habits, attachments or old ways of the past? This is one of the most determining challenges for today's leaders, especially for those who are successful but who do not want to understand that the keys, techniques or knowledge that guaranteed success are not necessarily the determining factors for these new times of Crow funding, Innovation, and co-creation collaboration.

Learning to live, to feel, to look, not to judge, to silence, to love. Learning to live in our company, home, or business to build with passion and method our dreams, to live with anxiety of achievement. Learning to live, to rest, to have a hobby, to be with our children, to enjoy a sunset.

About the Author: Ricardo Silva

Ricardo Silva is Mentor at Cadia Startup Exchange (Bulgary) and at Start-UP Chile, as well as being Mentor at The Aspire Foundation, an organization that empowers women's engagement for a greater presence in the leadership, in organizations non-profit, or in the business world. He was Co-founder of a Microfinance NGO and adviser of companies and non-profit organizations.

Follow me in Twitter: @Mantonsm

Tuesday, 18 July 2017

Critical thinking, the substrate of analysis in complexity! (Disruption-Innovation-Big Data-Algorisms)

Only the title already produces some complexity, but no ... I have realized that it is not so. Now I'll tell you why!

Analytical thinking is the systematic dissection of a complex problem in its elements. Analytical thinking is closely related to critical thinking. We can make a clear distinction between major and minor problems between symptoms and causes, between facts and opinions.

Analyzing (or analytical thinking) is systematically decomposing a complex problem into its elements. That is to say:

  • Various relevant issues and share problems to distinguish a problem
  • Collect the necessary information on the background and causes
  • Connections between the data you have collected
  • Determine the relative importance of the elements
  • Detect the causes
  • Propose appropriate solutions

happens in all disciplines, in education, obviously, almost never.

Analytical Thinking is closely related to critical thinking, asking questions like these, we can understand the direction it takes...

What does that mean?
Why is it so?
How does this work?

Critical thinking means analyzing and evaluating information independently of others.

Thinking critically can learn better. Help understand the ideas in the topic and remember. 

Critical thinking can be learned.

Critical thinking can be defined in different ways. The main elements of the various definitions are:
  • Recognize bias and subjectivity
  • Distinguish between major and minor issues
  • Distinguish between relevant and irrelevant information
  • Reasonable criteria in the evaluation of the information
  • Evidence or counterexamples search for a statement
  • Consider alternative views
  • Willing to change his mind on the basis of evidence and arguments
  • Yourself questions about affirmations and conclusions, definitions and tests, opinions and beliefs
  • Perceive contradictions
  • Be prepared to explain your own points of view, opinions and beliefs, defend and adapt.
  • Carefully and consciously decide to accept or reject what a statement is measured.
  • Gathering information and acquiring knowledge on a topic before arriving at a concrete and determining judgment.

Think critically about a topic first must have knowledge. The best order is:

Critical questions as an incentive to learn.

Read the intention and study the matter.

Think critically about new knowledge, looking for answers and forming an opinion.

Ask questions:
  • Is this true?
  • Why is it so?
  • Is that a fact or an opinion?
  • Are the facts verifiable?
  • How does the writer reach his conclusion?
  • Why is this important?
  • How does it work?
  • This information comes from a reliable source? What other sources say about it?
  • Is the author of language loaded neutral or emotional?

Let us try to answer the questions themselves, based on relevant information and information from other sources.

What critical questions are significant varies greatly depending on the topic. Think about asking for proof of a theorem in math and science, art and culture, psychology, law or theology.

If you come with questions you can also use the classification in different types of questions and practical tips to find the questions on the subject.

"I can not teach anyone anything, I can only make them think."

You can use the Socratic method in a dialogue, for example in a discussion between two opponents or in a learning conversation between the Leader and the HR Manager:

To prove that a person's beliefs are not good.
To encourage someone to think.
To come up with new ideas and points of view on a particular topic.

New paradigms, new personalized learning algorithms! (Disruptive) innovation and knowledge.

Focus issues:

  • Clearly state a question or concern
  • Orderly complexity approach
  • Diligent search for relevant information
  • Are reasonable in the selection and application of criteria
  • Focus on the subject
  • Show perseverance when encountering problems
  • Are precise insofar as they allow the subject and the conditions

By asking these questions, we can recognize the essence and are able to clearly define the core of the problem. You are looking at the problem from different perspectives.

One of the reflections indicates that the digital transformation has to be that precisely: a transformation, first, and then something based on digital tools. It has to be both, but I emphasize that digital transformation first passes through a process of transformation that is basically cultural; That is, by a cultural change in the organization. Without it, digital transformation would not be such.

At present, "companies carry a baggage, but the digital ones do not." I was referring to the fact that modern Startups at the beginning of zero have the advantage that they should not follow the same processes of big companies to do something, they are more agile, and in this world, then, it is the old companies that are threatened, not the new ones, and proof of this is that only 12% of the companies that were on the Fortune 500 list survive until today The rest have disappeared, despite having been large.

Finally, despite everything that can be found in the new digital environment, everything can be reduced to "it's a different way of doing business." Now businesses are done through ecosystem.

#CriticalThinking #ArtificialIntelligence #BigaData #Disruption

Friday, 30 June 2017

The great SeedstarsChile Prize and revealed winner among FinTech startups selected for its acceleration program.

“From London to Santiago de Chile. Without experience there is no success, without desire there is no applicable experience."

One more year I was present at one of the most relevant Fintech events I've seen in Chile and in Latam this past year. This was organized by SeedStars World of Switzerland. I am talking about the Seedstars Chile, which was held.

This Wednesday, June 27, 2017 - Santiago, Chile - Seedstars World, the global competition for emerging market startups, made its edition for Chile at Seedstars Chile. The event was held on Tuesday in Area 51, by Corfo, BBVA, Incuba UC and Seedstars. Eleven startups were selected, who launched in front of a panel of judges.

Amongst many of the activities of Networking and Workshop that hosted the event, Seedstars Chile, as usual, selected for its Startup Competition, a contest where 11 startups, made their pitch before the jury, partners, mentors of the accelerator, and Guests of companies, especially the banking area.

On this occasion, the jury formed of[1]:

Astrid Borgna Puelle from Startup Chile, Ignacio Alfaro from BBVA, Hiroshi Wald from Austral Capital and Pierre-Alain Masson founder from Seedstars.
After making his pitch of 5 minutes, answer the questions and doubts of the jury, the winners of the Seedstars Chile 2017 were...
First prize SeedstarsChile and winner revealed among FinTech startups selected for its acceleration program was ... Red Capital, this is the best start of Chile in Seedstars Chile 2017.

Red Capital won the edition of Seedstars World in Chile and will represent the country at the Summit of Seedstars in Switzerland competing for up to 1 million dollars in investment capital. In addition, Pago 46 was the winner of BBVA Open Talent Regional Chile.
Coraza Technologies, which created an additional layer between the Internet and the web application to protect computer attacks, ranks second and Listoco, an application that combines local professionals with customers, ranks third.
The other Fintech startups participants were: Bicicla, EMBAU Ingenieria (Arix), MyJobStudio, Enfocus, Keyslide, VITALE, Weeshing

According to information provided by Seedstars, the local winner, Red Capital, a web platform that connects investors with SMEs that require loans and are very expensive to serve the Bank, was selected as the best start in Chile for its solution. "As part of the award, Red Capital will participate in the Seedstars Summit, which will take place in Switzerland in April 2018, a training program for one Week with the opportunity to meet the other 80 winners, as well as investors and mentors from around the world. Seedstars World also, as is tradition, the last day of the Summit will be dedicated to making pitches in front of an audience of more than 1000 attendees, with the possibility of earning up to USD 1 million in investment capital.

In addition to the Seedstars award, the startup Pago 46, a Startup cash collection network that allows the unbanked to buy online with cash anywhere, won the BBVA Open Talent Regional Chile Prize and was selected as the best start of FinTech in Chile. "It's been a fun experience, great quality, great companies that are doing great things in Chile with a very global look." That's what I think will get the big companies out of Chile.Thanks to Seedstars and BBVA for this Opportunity! "Explains Thomas Maremaa de Pago 46. As national winner he has received a prize of 1,000 euros and will compete in the regional final (19-20 September, Mexico City) for a prize of 30,000 euros, a week of immersion in the Headquarters of BBVA in Madrid, and participation in the BBVA Global Summit.

Seedstars Chile also had a panel on FinTech, including Francisco Letelier from BBVA, Augusto Ruiz-Tagle from Destacame and Miguel Canessa Gutiérrez from AFP Habitat moderated by Ramón Heredia from Digital Bank Latam. In addition Mario Moira of FirstJob (Winner of Seedstars Chile 2014) presented his experience with Seedstars and how his company is growing.

Continuing with the tour of emerging markets, Seedstars World's next destination in Latin America is Quito on July 8 at Kruger Labs, to select the best outlet to Ecuador. Seedstars World is looking for startups that can solve regional challenges and / or develop profitable products for the global market.
In all areas of this extraordinary event organized by Seedstars, the disruption and innovation and success stories in the start-ups around Fintech, was A MEMORABLE EXPERIENCE. This, I believe, is one of the best tools to evaluate and show society the impact and the economic and social return.

Thank you very much Seedstars for being able to participate in this great event and in Chile.

Seedstars is a global organisation with a mission to impact people's lives in emerging markets through technology and entrepreneurship.

We roam the globe to connect with the digital changemakers of the emerging world shaping a new wave of social change. Our teams tread on the entrepreneurial arena across five continents, breaking stories about startups set upon defying the status quo. Our target represents 85% of human population, the opportunities encompass billions of lives, the scope of impact is infinite.

We invest in people, we connect teams, we encourage risk. We empower entrepreneurial spirits to swim against the tide. Join us online or in person at our events anywhere around the globe. Join us as we seek to im pact billions of lives in emerging markets.

Following in. Twitter @Seedstars   Or visit their website: https://www.seedstarsworld.com/

About the Author: Ricardo Silva

Ricardo Silva is Mentor at Cadia Startup Exchange (Bulgary) and at Start-UP Chile, as well as being Mentor at The Aspire Foundation, an organization that empowers women's engagement for a greater presence in the leadership, in organizations non-profit, or in the business world. He was Co-founder of a Microfinance NGO and adviser of companies and non-profit organizations.

Follow me in Twitter: @Mantonsm

[1] Source taken from: Note on Seedstars Facebook page